"Joetta, you have saved me so much time. Thank You! You're the best!!!
~ K.M. Education Operations Coordinator
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NAPO - Code of Ethics
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This Code of Ethics is a set of principles to provide guidelines in our professional conduct with our clients, colleagues, and community. As a member of the National Association of Professional Organizers, I pledge to exercise judgment, self-restraint, and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO® members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.
Clients
Working Relationships
I will serve my clients with integrity, competence, and objectivity, and will treat
them with respect and courtesy.
I will offer services in those areas in which I am qualified and will accurately
represent those qualifications in both verbal and written communications.
When unable or unqualified to fulfill requests for services, I will make every effort
to recommend the services of other qualified organizers and/or other qualified
professionals.
I will advertise my services in an honest manner and will represent the organizing
profession accurately.
Confidentiality
I will keep confidential all client information, both business and personal, including
that which may be revealed by other organizers.
I will use proprietary client information only with the client's permission.
I will keep client information confidential and not use it to benefit myself or my
firm, or reveal this information to others.
Fees
I will decide independently and communicate to my client in advance my fees and
expenses, and will charge fees and expenses which I deem reasonable, legitimate, and
commensurate with my experience, the services I deliver, and the responsibility I accept.
I will make recommendations for products and services with my client's best interests
in mind.
Colleagues
I will seek and maintain an equitable, honorable, and cooperative association with
other NAPO® members and will treat them with respect and courtesy.
I will respect the intellectual property rights (materials, titles, and thematic
creations) of my colleagues, and other firms and individuals, and will not use proprietary
information or methodologies without permission.
I will act and speak on a high professional level so as not to bring discredit to the
organizing profession.
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